Returns & Exchanges
At Miss Amara, we want you to love your new rug as much as we do, which is why we offer a risk-free 30-day return policy for your peace of mind. If the piece doesn't quite fit your space, we will help arrange a return or an exchange for the perfect match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process within 30 days of delivery.
- 2.Pack with Care
Ensure the rug is rolled tightly and secured in its original packaging or equivalent protective wrapping to prevent damage during transit.
- 3.Schedule a Pickup
Once your request is approved, we will coordinate a convenient courier pickup from your doorstep so you don't have to carry a heavy rug to the post office.
- 4.Receive Your Refund
After our warehouse team inspects the returned item, we will process your full refund or store credit within 5-7 business days.